Submit your cancellation immediately through the HostsRooms platform. Email your request and provide a copy of your embassy refusal letter to validate your refund request. The HostsRooms cancellation policy will apply in all cases.
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Yes, for all bookings over a specific amount, there are regulated payment by installment options available.
Yes, all adults aged 18+ can make a Host accommodation only booking on HostsRooms.
Yes, all adults aged 18+ can make a course only booking on HostsRooms.
Booking payments are regulated through Stripe secure payment network.
Changes to confirmed bookings are not allowed. Confirmed bookings must be cancelled through the HostsRooms platform. The HostsRooms cancellation policy will apply in all cases.
All subscriptions can be upgraded through the platform on your user profile.
No FAQs found for Payouts
No FAQs found for General
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Add courses under your school profile with detailed descriptions, schedules and terms & conditions.
Courses are added one at a time and the number of live courses allowed are subscription based.
Yes, higher tier subscription includes time specific selected course promotion.
Upload brochures and rules documents in the designated section of your school profile.
Yes. If a host selects your academic institution as a partner they wish to be affiliated with, you will receive a notification inside the platform.
In addition, any pre‑booking involving a new (non‑affiliated) host in your area will also automatically trigger the “Host vetting required” notification. This alerts you that the host must be vetted and approved before the booking can be confirmed.
Each host can create a HostsRooms account and select your academic institution as a partner they wish to be affiliated with. When this happens, the host will appear on your dashboard as requiring compliance checks.
Once your compliance checks have been completed and marked on the platform, the host will be formally affiliated with your school and ready to receive bookings.
If you would like HostsRooms to provide support with host onboarding, please contact our team at partnership@hostsrooms.com. We are on hand to assist at any stage.
HostsRooms carries out a preliminary ID check, address check and police clearance check by requesting and verifying these documents. In person, in house vetting checks remain the responsibility of the academic institutions where required by law for course and host bookings which include minors.
Review the platform policies and ensure all uploaded content meets the guidelines.
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All subscribed platform users who require course and/or accommodation services get to view, browse and book courses.
Booking agencies and students select their transport preference during the booking process. Academic institutions indicate whether transport is provided in their user profile.
Transport requirements for each booking are displayed in the Transport tab within the live booking section of your dashboard.
All transport arrangements are finalised directly between the booking partners outside of the HostsRooms platform.
Yes, courses can be cancelled and the HostsRooms cancellation policy will apply in all cases. Courses must be cancelled on the platform directly.
All subscriptions can be upgraded through the platform on your user profile.
Booked courses are paid in advance as per HostsRooms agreed payout terms.
No FAQs found for General
No FAQs found for Technical
No FAQs found for Payments
No FAQs found for Bookings
No FAQs found for Subscriptions
No FAQs found for Payouts